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Apple Business Manager (ABM) is a web portal that Teamwork uses to distribute its apps.
Alternate Lookup. Same as CLU, an alphanumeric identifier for stores that have their own special designation for items.
Application Programming Interface (API) is a method of obtaining information from, or supplying information to, Teamwork’s Cloud HQ (CHQ).
An Advance Ship Notice (ASN) is a document usually sent from a warehouse that indicates what was actually packed to be shipped and is now in transit to the store/location.
Available to fill.
Available to sell.
Average Transactional Value (ATV) is the Retail Value (before discounts and taxes) for the period selected divided by the number of Sales Receipts which were included in the Retail Value calculation.
Retail Value is calculated based on item sales, but does not include non-item lines such as gift cards, gift certificates, sales order deposits, charge items, fees, and taxes.
Average Unit Retail (AUR) is an average Retail Value of net items sold for the period, calculated by the Retail Value (before discounts and taxes) of all merchandise sold for the period divided by the net number of items sold for the period.
An Address Verification Service (AVS) verifies the accuracy of an address to ensure its existence.
Amazon Web Services (AWS) is a subsidiary of Amazon providing on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis.
Business To Business (B2B) is a transaction type which occurs between two businesses.
Business To Customer (B2C) is a transaction type between a business and one of its customers.
Business intelligence (BI) is the organized information from raw data that is collected by the computer. In Teamwork, BI involves using Data Mines to find the information you want.
BLOB stands for a “Binary Large Object,” a data type that stores binary data.
Binary Large Objects (BLOBs) can be complex files like images or videos, unlike other data strings that only store letters and numbers.
Beginning of month.
Buy Online, Pickup In-Store (BOPIS) Orders are used when customers purchase items online via a website or webpage, and the customer picks up the item or items at a store rather than have the items shipped to them.
Business Operation System.
BigQuery.
Content Delivery Network (CDN), also referred to as a Content Distribution Network.
Control Form.
Cloud Headquarters.
A Custom Lookup (CLU) identifier is an alphanumeric identifier used for stores that have their own special designation for items.
A Credit Memo is given to a customer by a seller that provides goods and/or services.
Cost of Goods.
Cost Of Goods Sold.
Teamwork’s Customer Relationship Manager (CRM) allows retailers to manage how they interact with their customers. This can include loyalty programs, marketing programs, and customer analytics.
Customer Service Representative.
Cloud Services Headquarters (CSHQ) means the headquarters of the cloud services - something like the senior management of all “cloud services”. The noun is “Headquarters” and the Cloud Services is the type of headquarters it is.
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Digital Asset Manager.
DCSS is an abbreviation of Department, Class, Subclass 1, Subclass 2. This hierarchy is used to organize items within a catalog.
Distributed Denial Of Service. A DDoS attack is the intentional paralyzing of a computer network by flooding it with data sent simultaneously from many individual computers.
Disaster Recovery Plan.
Device Transaction Number (DTN) is a number assigned to a transaction which is unique for a given device.
Employee Allowance Program (EAP) is the amount the employee can use to purchase products with a discount over a period, which can result in a 100% discount on products.
Employee Benefit Program (EBP) is utilized to provide a flexible system of discounts to customers marked as employees.
Ecommerce.
External Identifier (EID) is an alphanumeric identifier of an entity (an item, a receipt, etc.) in non-Teamwork software which a retailer may currently be using.
An EMail Service or Provider (EMS) supplies support for email.
End of day.
End of month.
Electronic Product Code (EPC).
Enterprise Resource Planning (EPR) is a comprehensive software solution that companies use to manage many facets of their business such as accounting, supply chain, buying, merchandise planning, financial planning, inventory, and analytics among others.
Extract, Transform, and Load (ETL) is a data integration process that combines data from multiple data sources into a single, consistent data store that is loaded into a data warehouse or other target system.
Foreign currency.
The Google Application Engine (often referred to as GAE, Google App Engine, or simply App Engine) is a cloud computing platform as a service for developing and hosting web applications in Google-managed data centers. Applications are sandboxed and run across multiple servers. App Engine offers automatic scaling for web applications. As the number of requests increases for an application, App Engine automatically allocates more resources for the web application to handle the additional demand.
Gift Card.
Google Cloud Platform.
General Data Protection Regulation (GDPR) is a regulation in European Union (EU) law on data protection and privacy in the EU and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and EEA areas.
GUID stands for Globally Unique Identifier.
A GUID is a 128-bit text string that represents an identification (ID).
Headquarters. The compilation of data throughout your store or stores.
Human Resource Manager.
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JavaScript Object Notation.
Long Term Support version. For example, version 6.47 of POS PRO. This release is for clients who need consistent, stable operations. LTS versions are updated with bug fixes and are intended to be reliable for an extended period (6-12 months).
Mobile Device Management (MDM) is a third-party solution that allows for the management and control of applications installed on devices within an organization’s control.
Multi Factor Authentication.
Manual Key Entry.
Manufacturer’s Suggested Retail Price. This is the price the manufacturer suggests selling the item at.
Navision HQ.
On Hand.
Order Fill Logic (OFL) describes a set of rules/policies used to fulfill customer orders.
This referred to Store Operations, the precursor to iPad POS.
Open Return.
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Pay by Link.
Payment Card Industry (PCI), the industry that verifies that processing and transmitting credit card information is done through a secure environment.
Personal Checkout.
Physical Gift Card.
Personally Identifiable Information (PII) stands for any information which can be used to distinguish or trace an individual’s identity, such as their name, social security number, biometric records, etc., alone or when combined with other personal information, such as date and place of birth, mother’s maiden name, etc.
Personal Info Record. When a sales document is created or imported, any personal info is saved to a Personal Info Record (PIR) stored in Secure CRM.
Product Lookup (PLU) is a unique 6-digit number assigned to each item by Teamwork.
Purchase Order.
Point of Contact.
Point-of-Sale.
PR stands for: 1) Purchase Receipt, or 2) Purchase Return.
Payment Service Provider.
Quality assurance (QA) is the process of product review to identify if it meets required expectations or has any errors.
Rich Content Media.
Rich Content Manager.
Retail Cloud Technologies.
Report Design Language is used by Teamwork’s developers to design reports and data relations.
Return Merchandise Authorization.
Return Receipt.
RR stands for Rapid Release. Rapid Releases come with the newest functionalities and improvements, with special approval required due to their rapid developement cycle. A Rapid Release may not be as stable as a Long-Term-Support Release and the support timeframe for a Rapid Release is shorter (only 4 to 8 weeks, compared to the 6 to 12 months for a Long-Term-Support Release).
Real-time availability.
Real-Time Connector.
Return to Vendor Receipt.
Retail Teamwork.
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Store associate.
Secure Customer Relationship Manager.
Sales Force Commerce Cloud.
Secure File Transfer Protocol.
Ship From Vendor.
Stock Keeping Unit (SKU). A term used by retailers to indicate a certain style or a particular item.
Ship Memo.
Simple Mail Transfer Protocol, which is the way e-mails are sent.
Special Orders. These are done when an item is not readily available in the store.
Sales Order.
Sales Receipt.
Service Set Identifier. A case-sensitive, 32-alphanumeric character unique identifier on a public Wi-Fi network, ensuring that only those approved users can access the network.
Secure Sockets Layer. A system some servers use to encrypt data that is being transmitted over the web.
Ship Sales Order.
Stored Value Services. This is how Teamwork tracks how much credit a customer has, whether on a gift card or store credit.
Transfer In.
Transfer Out.
Teamwork Analytic Services.
Transfer Memo.
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User Acceptance Testing.
Universal Product Code (UPC) is a unique, 12-digit number assigned to retail merchandise identifying both the product and the vendor selling the product.
Units Per Transaction.
Visual Allocation (VA) is the process used to create automated transfer orders across a range of locations.
Value Added Tax.
Virtual Gift Card.
Vendor lookup (VLU) is a number used to identify vendors.
Verified Return.
Warehouse Order (WO) is an order issued to the warehouse to take action on a customer’s order.
Weeks of supply.
Extensible Markup Language (XML).
Extensible Scheme Definition (XSD).